Overview

Your privacy is very important to us. Immistrive, Inc. (?Immistrive,? ?we,? ?us,? and ?our?) has developed this Privacy Policy to explain how we collect, use, communicate, disclose, and manage your Personal Information, including interactions through periodic SMS and email communications, and AI agent-assisted calls.

By accessing or using Immistrive?s services, including its CRM tools and AI-assisted functionalities, you agree to the practices described in this Privacy Policy. If you do not agree with these policies, please refrain from using Immistrive's services.

Immistrive reserves the right to update this Privacy Policy at any time. Changes will take effect when posted to https://immistrive.com/privacy-policy. Continued use of our services after changes are posted signifies your acceptance of the updated policy.

What Personal Data Do We Collect?

Immistrive may collect the following types of Personal Information:

1. Contact Details: Name, email address, telephone number, mobile number (for SMS and AI agent calls), and emergency contact information.

2. Financial and Transaction Data: Purchase history, billing information, and payment details.

3. Automated Data: Information collected through cookies, pixel tags, and other tracking technologies during interactions with our website or services.

How Do We Collect Personal Data?

We collect Personal Information through the following methods:

- Direct Collection: Information you provide when signing up for services, scheduling appointments, or contacting us.

- Automated Collection: Data gathered through cookies, web beacons, and other technologies while navigating our Platform.

How Do We Use Personal Data?

Your Personal Information is used for the following purposes:

- Service Delivery: To provide CRM services, facilitate communications, and enable AI-assisted calls.

- Direct Communications: To send periodic SMS, email updates, and notifications as per your preferences.

- Marketing and Promotions: To deliver promotional offers, newsletters, and updates, with your explicit consent.

- Business and Compliance Purposes: To achieve legitimate business objectives, meet legal obligations, and manage risks effectively.

Consent Management:

- By providing your phone number and email address, you consent to receive SMS, emails, and AI-assisted calls.

- You may withdraw consent for these communications by contacting [Insert Email/Contact Details]. Information Sharing Immistrive will not share your Personal Information with third parties for marketing or promotional purposes. However, we may share information with:

- Service Providers and Subcontractors: To facilitate customer support, technical services, and other operational needs.

- Legal Authorities: When required by law to comply with legal obligations.

Immistrive does not share SMS originator opt-in data or consent with third parties for any purpose.

Indemnity and Limitation of Liability

While Immistrive strives to deliver high-quality CRM services, occasional technical errors or disruptions may occur. You agree to hold Immistrive harmless for:

- Any claims, damages, or losses arising from errors, miscommunications, or service disruptions, including those caused by AI agent interactions, SMS, or email communications.

- Issues stemming from reliance on Immistrive's CRM tools or services.

How We Protect Your Data

Immistrive implements robust security measures, including encryption, access controls, and secure storage, to protect your data from unauthorized access, disclosure, or loss. Despite our efforts, no security system can guarantee absolute protection. Use of our services is at your own risk.

Cookies and Tracking Technologies

We use cookies and web beacons to enhance your experience, collect usage data, and improve the functionality of our Platform. These include:

- Essential Cookies: Required for core functionality.- Analytics Cookies: Used to measure performance and identify areas for optimization.

- Advertising Cookies: Enable tailored advertising experiences.

You can disable cookies in your browser settings, but this may limit certain features of the Platform. Do Not Track (DNT) Signals Immistrive does not currently respond to DNT signals from browsers.

Information from Children

Immistrive does not knowingly collect Personal Information from children under the age of 18. If such data is inadvertently collected, it will be deleted immediately upon discovery.

Data Retention

Immistrive retains Personal Information only for as long as necessary to fulfill the purposes outlined in this policy or as legally required.

Changes to This Policy

Immistrive may update this Privacy Policy periodically. Continued use of our services after changes signifies your acceptance of the updated policy.

Defined Terms

- Personal Information: Data that identifies you, such as your name, phone number, or email address.

- Non-Personal Information: Data that does not directly identify you, such as browsing behavior or cookie data.

Contact Us

For questions or concerns about this Privacy Policy, contact us at:

- Email: [email protected]

- Phone: +1 604-900-7203

- Postal Address: 9850 King George Blvd #533, Surrey, BC V3T 0P9, Canada